Privacy Policy

Last updated: [12/01/26]

At Truffle Pop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal information you provide:

Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely by third-party payment providers)

Automatically collected information:

IP address
Browser type and device information
Pages viewed and time spent on our website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your order or enquiries
Send marketing emails (only if you opt in)
Improve our website, products, and customer experience
Comply with legal and regulatory requirements

We will never sell your personal data to third parties.

3. Marketing Emails

If you sign up to our mailing list (for example, for 15% off your first order), we may send you updates about:

Product launches
Special offers
News and promotions

You can unsubscribe at any time by clicking the link in our emails.

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic.

Cookies help us:

Remember your preferences
Understand how customers use our website

You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We only share your information with trusted third parties where necessary, such as:

Payment processors (e.g. Shopify Payments, Klarna)
Shipping and fulfilment providers
Email marketing platforms

All third parties are required to keep your data secure and confidential.

6. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights (UK & GDPR)

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent for marketing at any time

To exercise these rights, contact us at:
hello@trufflepop.co.uk

8. Security

We take reasonable steps to protect your personal data using secure systems and trusted platforms. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Images & Product Representation

Product images on our website are for illustrative purposes only.
While we aim to represent our products accurately, colours, packaging, and appearance may vary slightly in real life.